When buying a printer today, it is important to know that, depending on the manufacturer, we can see ourselves tied to a kind of subscription since we can only use original manufacturer cartridges. While Canon and Epson They do not put many impediments to the use of third -party cartridges, HP prohibits it directly and if you do not use original cartridges the printer will stop working until you replace it.
At the moment, Brother, after denying the accusations of a Youtuber to block printing using non -original cartridgesit seems to be the only manufacturer that gives total freedom for users to use the cartridges they want, although it states that the quality of the printing will not be the same.
The last controversy related to printers directly affect HP, the manufacturer that imposes the most limitations on users to buy their models. On this occasion, it is not related to the use of non -original cartridges, something vetoed by HP for several years, but with its own cartridges.
HP blocks the use of original cartridges in their printers
HP launched a firmware update on March 4 for models LASERJET MFP M-232-M-237. This update includes the typical security improvements and error corrections, the typical of any update that, in the face of the user, does not imply anything new.
However, something must be played because according to various users in the HP forums, after installing the update, some printers show the Error Code 11 and the toner light flashes when a document is sent to the printer.
The affected users have cleaned the toner contacts. Others have replaced it with a new one, however, they have obtained the same result. This problem is affecting a growing number of users who meet the main requirement that HP imposes on their customers and that is none other than using original spare parts.
If we take into account that the last time HP broke their own printers, specifically many of the models OfficejetIt took weeks to fix them, in this case, we can expect the same neglect for their part.
This last HP controversy has come from pearls to Brother who seems to have been strengthened from the controversy generated last week and which we have talked about at the beginning of this article, since many of the users affected with this problem of the HP forum, claim to have bought a Brother printer tired of the HP firmware updates that, for the only thing they serve is to add limitations and printing problems.
We have contacted HP, and this has been your official answer:
«We are aware of a firmware problem that affects a LIMITED NUMBER OF HP LASERJET SERIES 200 DEVICES And our team is actively working on a solution. To get help, affected customers can contact our assistance team at: https://support.hp.com.«
